Delete your Xplore account

Choose what happens to your account, before you confirm.

Your personal data

  • Your profile, password, sessions, push tokens and saved installation codes are removed.
  • Minimal order, payment and provider records remain for accounting, refunds, fraud prevention and legal obligations.
  • The eSIM stays installed on your phone. Deletion does not cancel a package or issue a refund. You lose access to usage, installation details and top-ups.

This action cannot be undone. You can create a new account later, but past purchases will not transfer.

Need help accessing your account? privacy@xplore.to. Privacy policy.