Terms and Conditions
Last Updated: 7th Dec 2024
1. Acceptance of Terms
By accessing and using Xplore (xplore.to), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree with any part of these terms, please do not use our services.
2. Description of Service
Xplore provides electronic SIM (eSIM) solutions that allow users to activate and manage mobile network services digitally. Our services include:
- eSIM activation
- Management of multiple eSIM profiles
- Customer support for connectivity issues
3. User Accounts
To access certain features of our services, you may be required to create an account. You agree to:
- Provide accurate and complete information.
- Keep your account information updated.
- Maintain the confidentiality of your account credentials.
- Notify us immediately of any unauthorized use of your account.
4. Payment and Billing
Some services offered by Xplore may require payment. By purchasing our services, you agree to:
- Pay all applicable fees and charges.
- Provide accurate billing information.
- Comply with our payment terms as described on our website.
5. Use of Services
You agree to use Xplore's services only for lawful purposes and in accordance with these Terms. You are responsible for:
- Ensuring that your use of the services does not violate any applicable laws or regulations.
- Not engaging in any activity that could disrupt or interfere with the services.
6. Intellectual Property
All content, trademarks, and intellectual property displayed on Xplore (xplore.to) are the property of Xplore or their respective owners. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without explicit permission.
7. Termination
We reserve the right to suspend or terminate your account and access to our services at our sole discretion, without prior notice or liability, for any reason, including if you breach these Terms.
8. Limitation of Liability
In no event shall Xplore, nor its directors, employees, partners, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our services.
9. Indemnification
You agree to indemnify and hold harmless Xplore and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:
- Your use of and access to our services.
- Your violation of any term of these Terms.
10. Governing Law
These Terms shall be governed and construed in accordance with the laws of United Arab Emirates, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. Your continued use of the services after any such changes constitutes acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
- Email: support@xplore.to
- Address: Sharjah Media City, Sharjah, UAE.